Citi

Nothing beats being in business with the largest one in the lot and in this case, we are talking about Citi Mortgage. Now, we all know that this Lender Mortgageis a high profile one, being related to Citibank and all that, but are they reliable? Are their rates reasonable? What about online banking? Do they provide it? Are they safe?
Of course, they are. That's what being related to one of the largest International banks is all about. Citi Mortgage provides many different types of mortgage loanto commercial businesses and individuals. From Fixed mortgage ratehome equity loans to line of credits made through Citibank. Don't doubt it, they are indeed fully backed by their parent company and not only are they leaning on their parent company for financial support and basking in the glory of being related to a financial giant, they make good of their promises.
Citi Mortgage's got its headquarters in St. Louis, Missouri and it delivers one of the most extensive lists of services under one name. High quality loans and financial services like banking, insurance, asset management, credit cardand many more are offered through the company.
But for them, the most important thing is to help 1st mortgagehomebuyers get the home that they want. They want to tap lightly into the market by targeting clean-cut credit homeowners. But of course, they are not leaving behind people who are loan mortgage refinance or buying their second mortgages, third or fourth home. It is understandable that for this giant financial institution, their focus is on the former-people who have a clean credit history and are buying their first homes.
Citi Mortgage, being a company related to CitiCorp, knows the basics about making their customers happy and luring new potential customers. They know owning a home is important to most of us and they plan to make it as convenient as possible for you and I. Anyone can apply for their mortgage online-or even if they don't have Internet access, applicaton mortgage process over the phone, in the mail or in person (over the counter) is available. Their commitment to quality customer service is commendable. Irrefutable even.
And when you compare their customer service and over the counter service with other similar banks and financial institutions, you will realize that Citi Mortgage paid a lot more attention to grooming and training their customer service personnel than others. Their personnel undergoes grueling training throughout their tenure with the bank in hope of assuring their customers that they are able to deliver top notch (nothing less) services to the potential customers and existing customers.
And THAT-makes a huge difference.
